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Best Credit Card Processing Company (ies) - Aug 2014

RANK COMPANY NAME YEAR FOUNDED REVENUE FULL TIME EMPLOYEES ACTIVE CLIENTS CLIENT RETENTION RATE PRICING CLIENTS Overall Score Composite score based on criterias and quality of work observed.
0100
GVGE
Competitive Rates Processor's ability to provide competitive pricing rates. Reliability Processor's overall reliability in service and processing. Efficiency Processor's overall ability to provide an efficient service with the least amount of inconvenience. Variance The processor's ability to provide a variation of services and options to meet the needs of their customers. Customer Support Processor's ability to communicate effectively with their customers. Change in Rank Indicates shift in rank from previous month's rank.
1st Award
MONEXgroup

North York, Canada MONEXgroup 1.877.722.5767_ Visit MONEXgroup File A Complaint
Commend This Vendor
2001 Over $100 million Above 100 25,000 96% 99% Volkswagen, African Lion Safari, BMV, Hero Burger, Mercedes
100%
100 100 100 100 100 NC More Info
2nd Award
Moneris Solutions Corporation

Schaumburg, Illinois Bert Rankin (650) 417-6146_ Visit Moneris Solutions Corporation File A Complaint
Commend This Vendor
2000 $10 - $50 million 11 - 25 150 93% 98% Association Forum, Devon Bank, Ophthalworld.com
99%
98 100 99 98 100 NC More Info
3rd Award
Axxess Payments

Quebec, Canada Maurice Verrelli +1-855-299-3777_ Visit Axxess Payments File A Complaint
Commend This Vendor
2010 $50 - $100 million Above 100 2200 94% 98% eddit's Family Foods, Laboratoire Dentaire Morisset Inc., Dipietro Fresh Meat & Delicatessen, Bridge City Chrysler, Northwestern Veterinary Hostpital
97.8%
96 99 97 100 97 NC More Info
4
ChasePaymentech

Dallas, Texas Jason Hogg 888-843-0885_ Visit ChasePaymentech File A Complaint
Commend This Vendor
1985 Over $100 million Above 100 10,000+ 94% 98% Meineke Dealers Association
96.6%
97 95 97 96 98 NC More Info
5
Desjardins

Toronto, Canada Monique Leroux +1-8772223732_ Visit Desjardins File A Complaint
Commend This Vendor
1980 Over $100 million Above 100 40,000+ 96% 98% Anne-Marie Chagnon, Ungava
95.8%
96 95 97 94 97 NC More Info
6
Touchmark National Bank

Alpharetta, Georgia Jorge Forment +1-7704076700_ Visit Touchmark National Bank File A Complaint
Commend This Vendor
1995 $10 - $50 million 51 - 100 10,000+ 94% 98% Confidential
94.6%
94 94 94 96 95 NC More Info
7
Elavon

Atlanta, Georgia Stuart Harvey 678-731-5020_ Visit Elavon File A Complaint
Commend This Vendor
2005 Under $1 million 1 - 10 20+ 90% 98% Confidential
93.8%
95 95 93 94 92 NC More Info
8
Millennium Payment Systems

Ontario, Canada Joe Siny +1-8008846009_ Visit Millennium Payment Systems File A Complaint
Commend This Vendor
2010 $1 - $10 million 11 - 25 30+ 82% 98% confidential
92.6%
91 94 92 92 94 NC More Info
9
Fidelity Advance, Inc

Scottsdale, Arizona Chris Williams 877-838-7854_ Visit Fidelity Advance, Inc File A Complaint
Commend This Vendor
2008 $10 - $50 million 1 - 10 200+ 90% 98% Confidential
91.6%
90 92 91 93 92 NC More Info
10
Collective Point of Sale Solutions

Toronto, Canada Michael Back +1-8669074767_ Visit Collective Point of Sale Solutions File A Complaint
Commend This Vendor
2001 $50 - $100 million 51 - 100 110 93% 98% Physical Assets Inc., Connors Music, Westwind Consulting Services Inc., Entire City Home Delivery
90.4%
92 89 89 90 92 NC More Info

Evaluation Criteria - How We Identify The Best Credit Card Processing Company (ies)

Credit Card Processors offer customers a wide variety of solutions for obtaining and processing payments in person, through mobile platforms, and even over the phone or through online platforms. We evaluate companies that provide a comprehensive set of payment processing services to their customers. Our evaluation process has been created with the most important aspects of credit card processing identified to highlight the best service providers.

There are five key areas identified by topcreditcardprocessors.com as significant for providers of credit card processing services:

The reliability of the service provider is measured through various services offered by determining any major flaws in the credit card processing system. Do the payments process correctly, or did we encounter any issues during the payment process. A service must be reliable and available at all times for it to be useful to merchants.

Availability of customer service is an important aspect of credit card processing services. Issues with the hardware or processes need to be identified and fixed quickly. Having an available support representative at all times means faster support and more efficient handling of support issues.

The volume of sales that the credit card processor is able to handle is also important to merchants of many sizes. Whether the client is a small business or a large enterprise, the credit card processor must be able to handle the volume of sales at all times including rush hour and holiday sales.

Whether or not the service is stable is also assessed. Were there times when the service would slow down or cards be denied due to a disconnection with the credit card processor?

Automation techniques used in credit card processing are also scrutinized. How many steps are involved in being able to accept each type of payment from customers? What opportunities for automatic payments and charges are available?

General Queries

  • How did you find your current payment processor?
  • What other payment processors, if any, have you used?
  • How many transactions do you process per month?
  • What would be three things you would change about your experience?
  • Rate your overall experience (1-10; 10 being the highest).

 

Project Specific Queries :

  • What kind of terminal did the payment processor provide?
  • How long does it take for your processor to deposit payments made from your terminal to your bank account?
  • Did you utilize any online or card-not-present credit card processing services?
  • What types of credit cards are you able to accept? (i.e. Visa, MasterCard)
  • How fast are authorizations achieved?